Back to School time is busy for everyone, and as you know, a lot of schools are firing their displays back up after being shut down all summer. This can be a very stressful time for anyone involved, and we just want to make things a little easier for you!
We have tons of online resources available to get you the help you are looking for, and quickly! Here’s where to look online for help. Save yourself time by checking these out first:
The Venus Learning Center is a great place to visit if you want to learn about the Venus Control Suite software basics. If you already know the basics, you can learn to get more out of your software. It’s loaded with videos and tutorials that will keep you busy for hours!
Trainer Tip: Be sure to click on the different tabs running left to right across the top of the Venus Learning Center to learn more about all the different features it has to offer!
You can visit the Daktronics Knowledge Base if you are experiencing any problems or issues with your Venus Control Suite software. Use the search box if you are experiencing a problem and find answers in our Knowledge Base.
Since you’re already here, you probably know how great a resource our Venus Control Suite blog is. If not, please take a few minutes to peruse through some of our previous articles. You’ll find a multitude of tips and tricks to help you take full advantage of your Venus Control Suite software.
If you require further assistance, you can also submit an online service request to request assistance from Daktronics Customer Service. Our service coordinators make every effort to respond to these requests within one business day, and in most cases the response time is less than 4 hours.
If you would like to speak with one of our professional trainers, then you can use our Contact-A-Trainer form to request a callback. Our Software Training team will call you back or email you back either in the morning or the afternoon, based on your preference.
You can also find additional support resources by visiting www.daktronics.com/support.
Our software help desk is available Monday through Friday, from 8:00 AM to 5:00 PM Central Time as well. This is a complementary service, and we are always happy to help you, so give us a call! We can be reached at 1-800-325-8766.
Like we always say, thanks for reading! Be sure to click on the orange “Receive Email Updates” button on the right side of your screen to subscribe to our blog, so you never miss another post! See you next time!