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When was the last time you wanted the name of your technician and their site arrival time? Or you needed a part right away?

Now, it’s easier than ever to get the information you need. The Daktronics service team is excited to announce our new, online customer portal individualized just for you: MySupport

Here’s what we’ve heard about MySupport:

“It has been a huge time saver, and it works great! We are getting quick responses from customer support, and the parts are getting shipped on time.”  –Wayne Munson, General Manager, Indigo Signworks, Bismarck, N.D.

Here are just some of the ways you can use your MySupport account:

  • Create a new service case to request parts and onsite service.
  • View open cases to see what work is being done and add notes and attachments.
  • Check the status of your order, such as tracking details on an ordered part.

Navigate to the MySupport webpage to fill out the account request form.

Thanks for reading!

 

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