Tag: Daktronics Customer Service

Daktronics Customer Service Closed July 3

As July 4 falls on Saturday this year, Daktronics will be observing the Independence Day holiday on July 3. Customer Service will reopen on Monday, July 6. NOTE: Call 888-325-7446 (DAKSIGN) to schedule parts or service before July 3. If you have an issue before Monday, July 6, it’s likely you’ll find the solution on ...

Talk Direct to a Tech

We improved our call-in procedure as a result of your feedback. Now you have the option to talk directly to a technician and bypass going through a Customer Service Representative (CSR). The next time you’re troubleshooting a software or hardware issue, call 888-DAKSIGN (325-7446), walk through the menu, and choose the option “Tech Support.” Take ...

We’re Dedicated to You/Scrolling Tips

We Want to Help You This week is Customer Service Week, a time for companies across the country to recognize their customer service representatives for their amazing contributions. Here at Daktronics we are celebrating our fantastic customer service teams with a week full of food, games, and team-building activities. But more than that, this is ...

Customer Service and Lightning: a True Story

Randy Poche, president of Superior Office Products in Baton Rouge, Louisiana, installed an outdoor digital display from a vendor other than Daktronics in 2006. It needed constant maintenance. Then, one day, lightning struck it. For his next display, Poche chose Daktronics. “I spent some time researching my options and checking out the Daktronics website,” says ...

Make More Money; Keep More Customers

HOW’S YOUR CUSTOMER SERVICE? 81% of customers are willing to pay more for a better customer experience.* 70% have stopped buying goods or services from a company after experiencing poor customer service.* These statistics reveal that good service is important to customers. Are you taking steps to build service relationships with customers? What are you ...