Go to Daktronics Customer Support for answers.
Go to Daktronics Customer Support for answers.

When you have a hardware or software question, get help by navigating to: www.daktronics.com/support

HARDWARE HELP
You may be able to fix the issue yourself by using the Galaxy articles in the Knowledge Base section of the support web page. Just type in “galaxy” or “galaxypro” into the search box.

If you don’t see the information you need for an urgent issue, call:

  • 1-800-325-8766 U.S. & Canada
  • 1-605-697-4000 outside the U.S. & Canada

Speed up your service by:

  1. Having your case number available (if one has been assigned)
  2. Calling from where the equipment is located

SOFTWARE HELP
Request a callback from a software trainer to answer any Venus® 1500 questions you or your customers may have. Go to www.daktronics.com/support and scroll down to the “CONTACT A TRAINER” button under “Software Training Assistance” for a callback.

MORE HELP
In addition to the above service, you can also find on this handy web page:

  • Assistance for non-urgent issues
  • Detailed troubleshooting and support articles
  • Venus 1500 software updates
  • Tutorials & training
  • Discontinued products information

Please share this link with others in your company: www.daktronics.com/support

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