When you have a hardware or software question, get help by navigating to: www.daktronics.com/support
You may be able to fix the issue yourself by using the Galaxy articles in the Knowledge Base section of the support web page. Just type in “galaxy” or “galaxypro” into the search box.
If you don’t see the information you need for an urgent issue, call:
- 1-800-325-8766 U.S. & Canada
- 1-605-697-4000 outside the U.S. & Canada
Speed up your service by:
- Having your case number available (if one has been assigned)
- Calling from where the equipment is located
Request a callback from a software trainer to answer any Venus® 1500 questions you or your customers may have. Go to www.daktronics.com/support and scroll down to the “CONTACT A TRAINER” button under “Software Training Assistance” for a callback.
In addition to the above service, you can also find on this handy web page:
- Assistance for non-urgent issues
- Detailed troubleshooting and support articles
- Venus 1500 software updates
- Tutorials & training
- Discontinued products information
Please share this link with others in your company: www.daktronics.com/support