Support Channels for the Football Season


Get a great start to your season by accessing our online support tools to help you have a seamless start to your season.



Having a problem with a Daktronics product?

Here are our top 10 frequently used articles for the football season:

  1. How to uncompress video files using VirtualDub?
  2. What All Sport Code do I use for my scoreboard?
  3. How do I manually start, restart or stop the SQL Server?
  4. What is the Raritan KVM default username and password?
  5. The option to click Start, Stop or Restart are all grayed out and unable to Start, Stop or Restart any Services
  6. Venus 7000 has error – battery needs to be replaced, SOH , bad
  7. All Sport CG not sending the correct data to live text
  8. How to setup Stat Crew with DSTI?
  9. Understanding broadcast and channel settings for radio All Sport Consoles
  10. How to Setup VirtualDub to open .MOV files?

For more articles like these, search the Daktronics Knowledge Base (KB).

Checkout our Video Library

We have a growing collection of videos are in our Video Support Gallery on

The following videos are available for the football season.

Cannot find what you are looking for? Contact us.


Non-urgent Service Requests

If you have a non-urgent need, you can request assistance from Daktronics Customer Service online.

We make every effort to respond to these requests within one business day. (Monday-Friday, 8 am – 5 pm Central Time

Submit a Service Request

Email us at



Urgent Service Request

The fastest way to contact customer support is to call us. We are available 24/7/365


The quickest way to reach a Technician is to call 866-343-6018 and press option 2.

Our phones are always open, but the best time to reach us is 8-10 am CST.

If you are unable to hold, you will have an option to leave your phone number and a short message, and the next available associate will call you back.

Our service contact information is also listed on

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