Support Channels for the Hockey Season

Having a problem with a Daktronics product?

Here are 10 frequently used articles for the hockey season:

  1. How do I setup TASComms32 communication for Stat Crew?
  2. What is the Raritan KVM default username and password?
  3. What Stats are Available from Stat Crew Hockey Interface?
  4. Horn sounds periodically during Hockey or Lacrosse game
  5. How does the horn interval timer work?
  6. Why does the penalty clock or shot clock appear to lag behind game clock?
  7. What All Sport Code should I use for my scoreboard?
  8. Can the All Sport 5000 count down more than 2 hockey penalties at the same time
  9. All Sport CG not sending the correct data to live text
  10. How to Setup VirtualDub to open .MOV files?

For more articles like these, search the Daktronics Knowledge Base (KB).

Out-of-Town Scores for NHL

In order to update SportsWire from Daktronics, a license with Stats Inc. is required. You should have received an email from Stats Inc. requesting your confirmation of your feeds needed for the upcoming seasons.

There may be up to a 3-5 day lead time to get the license and credentials set up with Stats Inc.; we recommend getting that in place as soon as possible. Once that is finalized, we can work with you to get your Daktronics SportsWire installed and operational to keep your fans up-to-date with all the stats and game information they crave.

Checkout our Video Library

We have a growing collection of videos are in our Daktronics Control Systems Channel on YouTube.

The following videos are available for the hockey season.

Cannot find what you are looking for? Contact us.

Non-urgent Service Requests

If you have a non-urgent need, you can request assistance from Daktronics Customer Service online.

We make every effort to respond to these requests within one business day. (Monday-Friday, 8 am – 5 pm Central Time

Submit a Service Request




Urgent Service Request

The fastest way to contact customer support is to call us. We are available 24/7/365

The quickest way to reach a Technician is to call 866-343-6018 and press option 2.

Our phones are always open, but the best time to reach us is 8-10 am CST.

If you are unable to hold, you will have an option to leave your phone number and a short message, and the next available associate will call you back.

Our service contact information is also listed on

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