Get a great start to your season by accessing our online support tools to help you have a seamless start to your season. Ready, Set, Go! Track_forWeb

Assess your equipment

If you have not already, read our previous posts on preparing for your season. Here are a few that provide helpful recommendations regarding pre-season checks.

Review Daktronics resources

Frequently used resources for the track and field season:

  1. Track and Field Interfaces Setup Guide – for systems installed prior to April 2015
  2. Track & Field Interfaces for Scoreboards & Displays Setup Guide – for systems installed May 2015 or after
  3. Question Marks Appear on the OmniSport® Track Button Interface
  4. FinishLynx, running time is lagging or not keeping up when displayed on a Galaxy matrix RTD display frame.

For more articles like these, search the Daktronics Knowledge Base (KB).

Check our video library

We have a growing collection of videos in our Video Support Gallery.

The training group recently published a video that will demonstrate how to setup and connect your track timing equipment to the Daktronics Standard System.

Here are a few other recommended videos for the track and field season.

Interested in training?

We have a recently recorded training for Standard Track Systems. The recording illustrates how data comes into a track system and can be displayed.

To watch the recording, click here:

Can’t find what you are looking for? Contact us.

Non-urgent Service Requests

If you have a non-urgent need, you can request assistance from Daktronics Customer Service online.

We make every effort to respond to these requests within one business day. (Monday-Friday, 8 am – 5 pm Central Time

Urgent Service Request

The fastest way to contact customer support is to call us. We are available 24/7/365.

submit a service request

Tips

The quickest way to reach a Technician is to call 866-343-6018 and press option 2.

 

Our phones are always open, but the best time to reach us is 8-10 am CST.

 

If you are unable to hold, you will have an option to leave your phone number and a short message, and the next available associate will call you back.

 

Access all of our support resources at www.daktronics.com/support.

This post is by Danielle, Daktronics Trainer.
This post is by Danielle, Daktronics Trainer.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s