Service Made Simple with MySupport

At Daktronics, we make support simple through Daktronics MySupport. This mobile-friendly, online portal allows you see the progress of your open service cases and order statuses, open new services cases and includes the option of requesting parts and on-site service.

Daktronics Control Panel on June 1, 2021

Get started in MySupport today and handle your service and support needs online! Through your MySupport account, you’ll have the ability to:

  • Participate in a Community Discussion – Join the conversation by engaging with peers to ask application questions and respond to others.
  • Schedule a Support Call – Request a time to discuss your questions with a qualified technician or our Customer Service team when it works best for you.
  • Review Service Case Activities – Access your services cases, add new comments & attachments, and review what work is being performed.
  • View Part Orders & Tracking – Confirm if your parts have shipped and track their progress.
  • Request and View Quotes – Submit a new case to request a quote.
  • Edit Account & Profile Details – View your related accounts, update your profile and manage your service notification preferences.

Start using MySupport today! Visit our website and create an account. You will be asked to provide some information and we will provide you with additional account information via email.

Published by Daktronics Control Panel

Operating and maintaining video displays and control rooms can be complex without helpful support empowering you to get the most out of your system. Enter: the Control Panel. Comprised of Daktronics application engineers, trainers and account managers, this group specializes in providing support to Live Event and Spectaculars customers around the world. The Control Panel posts articles that grant you the tools and knowledge not just to keep your display in top shape and but also to try new things, with topics ranging from display maintenance to content creation.

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